Customer Experience

Done Right Cleaning takes pride in being one of Ottawa’s top-rated cleaning companies. Every review our clients leave helps shape that reputation. Positive reviews bring in new work, stability, and more rewards for our team. Negative ones can limit our growth, reduce opportunities, and reflect on how each of us represents the brand. Here’s why reviews matter so much and how you can help protect what we’ve built together.

Every client interaction matters. From the moment you arrive to the moment you leave, every detail influences how a customer feels about their cleaning experience. This guide outlines how to earn trust quickly, communicate professionally, handle challenges with confidence, and leave every home with the kind of impression that keeps clients coming back.

Clients might not see every detail, but they always feel the difference. Learn what makes the Done Right Cleaning experience stand out and how every detail builds trust and satisfaction.

Consistency builds confidence. Learn how following the Done Right Cleaning systems helps you clean smarter, earn trust, and strengthen the entire team.