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May Recap & COTM
May came in with its own energy, carrying the momentum from earlier months but adding a few unexpected twists that made the month memorable in its own way. The workload stayed strong, the pace stayed steady, and the team continued showing up with the same reliability that has been shaping our growth this year. What made May stand out was how much happened behind the scenes. The payroll software decided to give us a surprise challenge when a glitch caused several cleaners to r
Done Right Cleaning
4 min read
April Recap & COTM
April continued the steady momentum we started to rebuild in March, with the team staying consistent as we moved further into the busy spring season. The pace remained strong, and there was a clear sense of rhythm in our day-to-day operations as schedules stayed full and expectations remained high. This month also came with a bit of experimentation as we introduced a new system using Bravo to help outline reviews and support upselling opportunities. While the intention was to
Done Right Cleaning
4 min read
March Recap & COTM
March brought a noticeable shift in pace, with things starting to pick up again after a slower February. As we moved into the start of spring, it felt like a fresh reset, bringing new energy, renewed focus, and a stronger rhythm to our day-to-day operations. While the month came with a few challenges, including a significant freezing rain and ice storm that hit Ottawa and disrupted schedules, what stood out most was how everyone adapted and pushed through. Moments like that r
Done Right Cleaning
4 min read
February Recap & COTM
February served as a reminder that not every month in this industry moves at the same pace, but the strength of our team remains constant. While January kicked off the year with strong momentum, February brought a slightly quieter rhythm, giving us the opportunity to focus on consistency, professionalism, and supporting one another as a team. In service industries, fluctuations are part of the cycle. What stood out most this month was how our cleaners continued to show reliab
Done Right Cleaning
4 min read
January Recap & COTM
A brand new year is officially underway, and we’re starting 2026 with strong momentum. January is always a month of fresh starts, new goals, and resetting the standard, and our team did exactly that. After the holiday season slowdown, we hit the ground running. From getting clients back on schedule to welcoming new opportunities, everyone stepped up and showed what Done Right Cleaning is all about: reliability, professionalism, and pride in every job. More importantly, these
Done Right Cleaning
4 min read
December Recap & COTM
We can't believe it's already the end of 2025! From the bottom of our hearts, thank you all for your hard work this year. Done Right Cleaning is bigger and better than ever before, and we could not have done it without our amazing team. Words cannot express the gratitude and pride we feel having each of you represent our brand. We're so excited to see where 2026 brings us - we know with you guys on our team, the only way is up! December is a notoriously slow season for the cl
Done Right Cleaning
3 min read
November Recap & COTM
Once again, a big thank you to everyone on the team for an amazing month! To recap some team wins: 18 new recurring clients - this number is excluding all of the one-time deep cleanings. Every month we grow even more than the last! 2 new cleaners - welcome to the team Serena and Lia! 19 new 5-star Google reviews! Keep up the amazing work. Honorable Mentions Only one can cleaner can win the Cleaner of the Month award, but we still want to recognize some amazing efforts across
Done Right Cleaning
2 min read
October Recap & COTM
What an amazing October, let's recap some team wins and award the COTM!
Done Right Cleaning
3 min read
The Difference Between a Regular and Deep Clean
A deep clean means every surface and detail is spotless. Use your brush tool for crevices, switch rags often, and never leave dust, dirt, or grime behind.
Done Right Cleaning
3 min read
How to Clean a Bathroom During a Regular Cleaning
During a regular cleaning, the goal is to disinfect and refresh the main bathroom surfaces including the toilet, sink and counter, shower or tub, mirrors, and floors. Follow these steps in order and use fresh rags frequently so everything is properly cleaned and disinfected.
Done Right Cleaning
3 min read
How to Clean a Kitchen During a Regular Cleaning
During a regular cleaning, your goal is to leave the kitchen looking refreshed, disinfected, and tidy without doing deep-clean tasks. Follow these steps carefully to stay consistent with Done Right Cleaning standards.
Done Right Cleaning
3 min read
How to Use Jobber at DRC
Jobber is your daily roadmap at Done Right Cleaning. It shows your schedule, client details, and checklists for each visit.
Done Right Cleaning
2 min read
How to Use Discord at DRC
Discord is where our team stays connected. It’s where you’ll find updates, shift changes, supply tracking, and team conversations all in one place. Checking it daily keeps you informed and helps everything run smoothly. Stay active, keep it professional, and use it as your go-to space for communication at Done Right Cleaning.
Done Right Cleaning
2 min read
Tips For A Streak Free Window Using Windex
Cleaning windows without streaks can be tricky, but with the right approach, it is simple. In this post, Marcella shares her top professional tips for using Windex effectively, avoiding common mistakes, and leaving glass perfectly clear every time. From proper spraying techniques to temperature considerations and a few backup tricks, you will learn exactly how to achieve a streak-free shine like a pro.
Marcella Miron
2 min read
Why Reviews Matter More Than You Think
Done Right Cleaning takes pride in being one of Ottawa’s top-rated cleaning companies. Every review our clients leave helps shape that reputation. Positive reviews bring in new work, stability, and more rewards for our team. Negative ones can limit our growth, reduce opportunities, and reflect on how each of us represents the brand. Here’s why reviews matter so much and how you can help protect what we’ve built together.
Done Right Cleaning
2 min read
Tackling Those Tough Shower Tile Stains
Throughout your cleaning experience you will have times where you'll have those super tough tile stains that just won't come out the "easy" way. Here's 3 things you can try that might help tackle those tough stains.
Marcella Miron
1 min read
The Five-Star Formula
Every client interaction matters. From the moment you arrive to the moment you leave, every detail influences how a customer feels about their cleaning experience. This guide outlines how to earn trust quickly, communicate professionally, handle challenges with confidence, and leave every home with the kind of impression that keeps clients coming back.
Done Right Cleaning
3 min read
Introducing: Cleaner of the Month
Done Right Cleaning is proud to announce our new Cleaner of the Month program! Each month, one team member will be recognized for their performance, reliability, problem-solving, and customer feedback. Winners will receive a $50 gift card and be entered into an annual $400 weekend getaway draw. The first feature will be posted on the last day of this month. Stay tuned to see who earns the spotlight!
Done Right Cleaning
1 min read
How to Use the Frank Spin Mop
The Frank Spin Mop is a cleaner’s best friend when used correctly. This post walks through proper setup, spin technique, and storage to help ensure spotless floors and long-lasting equipment.
Done Right Cleaning
1 min read
How to Use Lysol Toilet Bowl Cleaner with Bleach
Lysol Toilet Bowl Cleaner with Bleach is one of the most effective disinfectants for tackling tough toilet stains, but it must be used carefully. This guide covers the proper safety steps, how long to let it sit, and how to avoid common mistakes like damaging surfaces or mixing chemicals.
Done Right Cleaning
1 min read
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