November Recap & COTM

Once again, a big thank you to everyone on the team for an amazing month! To recap some team wins:

• 18 new recurring clients - this number is excluding all of the one-time deep cleanings. Every month we grow even more than the last!

• 2 new cleaners - welcome to the team Serena and Lia!

• 19 new 5-star Google reviews! Keep up the amazing work.

Honorable Mentions

Only one can cleaner can win the Cleaner of the Month award, but we still want to recognize some amazing efforts across the team.

• Tammy was the top performing cleaner of November, her cleaning quality is always impeccable, bringing thorough results with efficient speed.

• Sara, Marie Josee, Lia, and Serena have still not received a single customer complaint since joining our team.

• Marcella received 10 5-star Google reviews this month, a record breaking amount!

Reminder: How to Win

• Quality & Work Ethic: Deliver consistent, high-quality work with a positive attitude. We notice the cleaners who take pride in their results, earn 5 star reviews, and always give their best effort.

• Reliability: Show up on time, communicate clearly, and stay dependable. The cleaners we can count on every day are the ones who stand out the most.

• Discord Engagement: Be active in Discord - share updates, cleaning photos, and interact with your team. The more involved you are, the more likely you’ll be noticed for this award.

• Professional Attitude: Be kind, respectful, and helpful with clients and teammates. Positivity and teamwork make a lasting impression.

• Problem Solving Abilities: Face challenges head-on and use critical thinking skills to establish the best course of action.

Prize: Winners receive a $50 gift card of their choice, priority scheduling, a special feature on our blog, and are entered into our annual grand prize draw for a $400 weekend getaway!

Cleaner of the Month

The winner this month is.... Jevyn Davidson!

Jevyn is one of our longest standing employees, but his work ethic has never faltered.

• He has taken on and quickly adapted to a new leadership role, helping orient and train new hires to set our team up for ongoing success.

• He never lets a challenge bring him down, facing them head-on and problem solving on his own.

• He is never afraid to help out those in need, whether its clients or teammates, Jevyn is always ready to go the extra mile with a smile on his face.

• Jevyn did not receive a single customer complaint, proving his ability to handle the Team Lead position exceptionally and representing the Done Right Cleaning brand with pride.

• He has not called in for any shift, proving his reliability and work ethic.

Congratulations Jevyn, you have worked incredibly hard this month! Thank you for your commitment to this team, we truly value all you do for us.