July Recap & COTM

July began with challenges that none of us expected. The month opened with heavy flooding and widespread power outages, disrupting daily life and slowing down routines across the region. Right after the storms cleared, temperatures rose sharply, bringing an intense heatwave. It was a difficult start, and it felt especially unfortunate because it happened during Canada Day, a holiday that should have been spent relaxing and celebrating with family and friends.

Even with the rough beginning, July quickly shifted into one of the busiest and most rewarding months for Done Right Cleaning.

This month, we welcomed a new member to our administrative team. Jedha joined us as our Contractor Success Manager, a role focused on supporting our cleaners and contractors and helping them succeed as our company continues to grow. Her addition marks an important step in strengthening our internal structure and improving the experience of everyone on the team.

We also finally held the long‑awaited team event that had been postponed earlier in the summer. This time, the weather cooperated, and the turnout was incredible. Cleaners, contractors, friends, and families all came together for a day filled with food, games, raffle prizes, and genuine connection. It was a moment to relax, celebrate, and strengthen relationships across the company.

Another major milestone this month was reaching our 500th review mark. This achievement reflects the dedication, consistency, and quality our team brings to every job. It is a milestone built through trust, hard work, and the commitment each cleaner shows in every home they step into.

July may have started with setbacks, but it ended with growth, celebration, and meaningful progress. We strengthened our community through our team event, expanded our leadership with new talent, and reached an important milestone in client feedback. What began as a challenging month transformed into one filled with wins and forward momentum.

Thank you to everyone for your resilience, your hard work, and your commitment to Done Right Cleaning. July proved that even when things begin unexpectedly, our team has the strength to turn it around and create something positive.

July Performance Highlights

July continued the upward trend from June and delivered another solid month of performance for the team. Despite the challenges at the start of the month, demand remained strong and client satisfaction stayed consistently high across all service areas.

553 total jobs completed, an increase from June’s 514, showing higher activity and a busier schedule overall.

40 new recurring clients, a significant jump from June’s 24, highlighting strong trust, retention, and long‑term growth.

22 new 5‑star Google reviews, slightly lower than June’s 24 but still a strong indicator of consistent quality and positive client experiences.

July proved that even with a difficult beginning, the team’s performance remained steady and reliable. The increase in total jobs and recurring clients shows that demand is rising and clients are choosing to stay with us long‑term. While reviews dipped slightly from June’s record high, maintaining 22 new 5‑star reviews is still an excellent achievement and reflects the professionalism and effort the team brings to every home.

Overall, July reinforced that Done Right Cleaning is growing in both volume and loyalty. The team continues to deliver quality work, build trust with clients, and strengthen the foundation for future expansion.

Clean of the Month 

July’s Clean of the Month goes to Morgan, and it is truly well deserved. Her carpet work immediately stood out. The lines were sharp, even, and beautifully defined, creating a finish that made the entire room look fresh and professionally detailed. It was the kind of clean that instantly catches attention and shows real pride in the work.

The other photos she uploaded were just as impressive. The bathroom images showed careful detailing around the fixtures, clean tile lines, and a polished look throughout the space. The shower area looked refreshed and well maintained, with clear attention to corners, edges, and surfaces that are often overlooked. Every photo reflected consistency, effort, and a strong understanding of what a high‑quality clean should look like.

One of the biggest strengths Morgan showed this month was her consistency in sending photos. She docu

mented her work regularly, proving the quality of her results and showing the team exactly how well she performed. This habit builds trust, reinforces accountability, and sets a strong example for others. It shows that she is not only doing great work but also taking the initiative to share it.

The reactions in the group chat made it clear that her work stood out. The team appreciated the results, praised the details, and recognized the level of care she put into every part of the clean.

Morgan’s July clean represents skill, consistency, and professionalism. It is a perfect example of the standard we want to uphold across the company and a well‑earned recognition for the month.

Reminder: How to Win

• Quality & Work Ethic: Deliver consistent, high-quality work with a positive attitude. We notice the cleaners who take pride in their results, earn 5 star reviews, and always give their best effort.

• Reliability: Show up on time, communicate clearly, and stay dependable. The cleaners we can count on every day are the ones who stand out the most.

• Discord Engagement: Be active in Discord - share updates, cleaning photos, and interact with your team. The more involved you are, the more likely you’ll be noticed for this award.

• Professional Attitude: Be kind, respectful, and helpful with clients and teammates. Positivity and teamwork make a lasting impression.

• Problem Solving Abilities: Face challenges head-on and use critical thinking skills to establish the best course of action.

• Prize: Winners receive a $50 gift card of their choice, priority scheduling, a special feature on our blog, and are entered into our annual grand prize draw for a $400 weekend getaway!

Cleaner of the Month

Jane earned a well deserved spot as July’s Cleaner of the Month, and this recognition has been building for months. Last June, she won Clean of the Month for the outstanding results she delivered, and she has continued that same level of consistency ever since. July finally highlighted what the team already knew. Jane is one of the most reliable and hardworking cleaners in the company.

One of the qualities that makes Jane stand out is her willingness to take any job, no matter how big, small, or challenging it may be. She accepts every assignment with no complaints and always keeps her chin up high. Her attitude is steady, positive, and professional, and she shows up ready to work every single time. This level of dedication is rare, and it is one of the reasons clients trust her so deeply.

Jane may not be fluent in English, but she proves every day that language is not a barrier to her performance. Her work speaks louder than words. Clients continue to request her because of the quality she delivers, the care she puts into every home, and the comfort she gives the people she serves. Her results are clear, consistent, and always above expectations.

Throughout July, Jane showed the same reliability she is known for. She communicated when needed, handled her schedule responsibly, and maintained the high standard she has built over time. Her consistency is one of her strongest qualities, and it is exactly what earned her this recognition.

Congratulations to Jane for becoming July’s Cleaner of the Month. Her growth, her dedication, and her commitment to excellence continue to inspire the team and strengthen the reputation of Done Right Cleaning.

Looking Ahead 

As July comes to a close, the month stands out for how the team handled unexpected challenges and still delivered strong results. The heavy flooding, power outages, and sudden heatwave made the start of July difficult for everyone, yet the team stayed steady, responsive, and committed to keeping operations moving. What began as a disrupted month quickly shifted into one of the busiest and most productive periods we have had this year.

Throughout July, the team maintained high activity, kept communication clear, and continued supporting both clients and management. We welcomed new recurring clients, completed a higher volume of jobs than the previous month, and stayed consistent in delivering quality service even during tough conditions. The team’s adaptability and discipline helped keep the workflow smooth and reliable.

Internally, July strengthened our sense of community. The long awaited team event finally took place, bringing cleaners, contractors, friends, and families together. It was a moment to connect, recharge, and celebrate the hard work everyone has been putting in. The positive energy from that day carried into the rest of the month and helped reinforce the unity within the company.

We also continued improving our systems, communication, and coordination. The team stayed responsive, organized, and aligned with the company’s goals. July showed that even when circumstances are unpredictable, our structure and teamwork allow us to stay on track and deliver results.

With the momentum built this month, we are entering August with confidence. By staying consistent, keeping communication strong, and supporting one another, we are prepared for another month of growth and progress.